Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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I want to get my service contract revised, can you help?
How can I protect myself from phishing scams?
Where can I find more information on Maersk Contract products?
Can I change my username?
Can I change the company name in my profile?
Can I edit my company profile?
Can I purchase the Chemicals Logistics Management solution online?
How can I start using Maersk parcel delivery services?
Where can I find pricing for Intermodal – Carrier Haulage?
What is Cargo Insurance?
What is Intermodal – Multi Carrier?
What’s included in the cost of the Intermodal – Multi Carrier service?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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Chat online
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Case management
Our Customer Service Agents will handle your case as quickly as possible.