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Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian?
What is the price range of Maersk Contracts?
What is vessel bunching?
What is vessel dwell time?
What mandatory information is required to place a booking?
What modes of transport are included in the Intermodal – Multi Carrier service?
What parcel delivery services do you offer?
What relief packages are available for affected customers?
What services can be added to an Intermodal – Carrier Haulage booking?
What services does the Chemicals Logistics solution consist of?
What should I do if my cargo at Iskenderun is damaged?
What types of freight do brokers handle?
Video tutorials
02:04
How to add inland transportation to your ocean bookings online
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
Webinars
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