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Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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How is a full-truckload (FTL) different from Less Than Truckload (LTL)?
How is your exiting of Russian assets going to affect Global Ports operations in Russia?
How long does it take to set up a Customs Control Tower for my operations?
How long does the Maersk Trade and Tariff Studio initial review take?
How long is a quote valid for?
How long will these processes be in place?
How many alerts can I set up with Maersk Spot Alerts?
How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia?
I forgot my password. How do I reset it?
I only import Cost Insurance and Freight (CIF). Why would I need added insurance?
I want to get my service contract revised, can you help?
I want to try Maersk ECO Delivery Ocean, what do I do?
Video tutorials
02:04
How to add inland transportation to your ocean bookings online
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
Webinars
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Case management
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