Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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Can I ship cargo to/from Belarus at the moment?
Is the Intermodal – Multi Carrier service available for dangerous goods?
Is Rollable available for US Trades?
What is Sustainable Aviation Fuel (SAF) ?
Can Maersk Spot for US trades be booked via EDI solutions or INTTRA?
Which countries can be orchestrated in the Customs Control Tower?
How can parcels be tracked?
How long will these processes be in place?
What damage has been done to the Port of Iskenderun?
My company has been denied verification, what can I do?
Can I ship/transport cargo from neighbouring countries of Russia that is not from Russia (non-Russian origin) or going to Russia, but the booking party/shipper/consignee to the shipment is Russian (this include Belarus)?
Can I ship/transport cargo from neighbouring countries of Belarus that is not from Belarus (non-Belarusian origin) or going to Belarus, but the booking party/shipper/consignee to the shipment is Belarusian?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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Case management
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