Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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What mandatory information is required to place a booking?
What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia?
Can I book inland transportation as a standalone service?
What factors affect the cost of a full truckload (FTL) shipment?
What is a freight broker?
Can I increase my allocation on a Flat Allocation contract?
Will I be able to request delivery via chassis or side loader?
Do I need to be an existing customer to be able to buy Maersk Contracts?
How do I contact Maersk if I have questions about my cargo?
Where can I find more information about the current situation?
What about your assets and activities in Russia?
Is Maersk still accepting new bookings to the Port of Iskenderun?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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