Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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How do you ensure the SAF we procure meets certain sustainability requirements of our customers ?
How do I change my profile settings?
What services does the Chemicals Logistics solution consist of?
Do I need to commit my total container freight volume?
Doesn’t the shipping company have to cover my loss?
How do I submit documents for company verification?
What is the company verification process?
What is container turnaround?
What flexibility do I get on Ocean Seasonal contract?
What is the price range of Maersk Contracts?
Do I need to integrate my IT systems to make use of the Customs Control Tower?
What is COO in shipping?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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Case management
Our Customer Service Agents will handle your case as quickly as possible.