Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Belarus or is going to Belarus?
How do I know the transit time between ports?
Since I only ship Free on Board (FOB), do I really need insurance?
Can I book Intermodal – Carrier Haulage online?
Can I book Intermodal – Carrier Haulage separately to ocean freight?
How can I book Maersk Spot using EDI?
What types of freight do brokers handle?
What information do brokers need from shippers?
Can brokers handle international shipments?
What is the cost structure for expedited bulky LTL shipping?
What is vessel bunching?
Can I buy Maersk Contracts online?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.