In order to ease pressure on customers affected by the earthquake in Turkey/Syria and subsequent port closure, our teams have developed a series of relief packages. Full terms are outlined below:

Free Change of Destination (COD)

• No Change of Destination (COD) service fee for containers on the water destined for the Port of Iskenderun, or containers gated-in full at the first loading port bound for Iskenderun to any other port in Turkey (TRMER, TRIZM, TRKOR, TRAMB).
• This includes re-stowage, operational and admin fees. COD in this instance will be initiated by Maersk.
• COD admin fees waived to destinations away from Turkey. Customers will, however, be liable for re-stowage and extra shifting costs, plus the ocean freight difference of the new destination. COD in this instance will be initiated by the customer moving away from Turkey.
• Acceptance of COD requests are subject to capacity at the new destination and operational feasibility.

Booking amendments/cancellations

• No cancellation fees on active bookings to and from Iskenderun or Mersin on SPOT.
• Free of charge POL amendment to any other Turkish port for bookings from Iskenderun.
• Free of charge vessel postponements on bookings from Mersin.
• We shall waive penalty fees for shipments under Partnership Contract Product (block space, flexible), exported from Iskenderun or Mersin.

Demurrage and Detention (D&D)

• Interim stop of the Import Combined D&D* and Export Detention* and Demurrage* clock for containers in Iskenderun from February 6th, 2023 until May 31st, 2023, where the D&D responsibility lies with Maersk. Export: cancelled empty return detention from February 6th, 2023 until further notice.
• Interim stop of the Export Detention* clock for containers in Mersin from February 6th, 2023 until April 30th, 2023. Export: cancelled empty return detention from February 6th, 2023 until further notice.
• Interim stop of the Import Combined D&D* clock for containers in Syria from February 6th, 2023 until February 28th, 2023, where the D&D responsibility lies with Maersk.
• For containers destined for the Port of Iskenderun, when COD will be performed to any other Turkish port: if the customer has special free time at the new destination, the same will be applied. If the customer has no special free time at new destination, 10 days free time will be applied as tariff.

*Export Demurrage: Free time period and charges for utilisation of equipment inside of terminals or depots (invoiced under Demurrage). Demurrage starts with gate-in full date (included) and ends with load on board date (included). Click here to find out more about export D&D calculation in Turkey.

*Export Detention: Free time period and charges for utilisation of equipment outside of terminals or depots (invoiced under Detention). Detention starts with empty pick-up date (included) and ends with gate-in full date (included). Click here to find out more about export D&D calculation in Turkey.

*Import Combined Demurrage & Detention: Free time period and charges for utilisation of equipment inside and outside of terminals or depots (invoiced under Detention). Click here to find out more about import combined D&D calculation in Turkey.