Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit?
What happens once I have used my lock rate to book 20 FFE ?
What happens if I don't use my lock rate within 30 days on Maersk Go?
Is there a fee for cancelling a booking?
Can I as a buyer fill in the Verified Gross Mass (VGM)?
Can I change a contract booking to a Maersk Spot booking or vice versa?
How and where do I get a quote for shipping my goods?
Can I get a LCL price?
If I locked a rate for a port location, can I use the same rate on a door location too?
How long does it take for a booking to be confirmed?
Can I create a new booking using details of a previous booking?
What does a loading guarantee mean for Maersk Spot?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com