Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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Do I need to buy ocean and landside transport from Maersk?
What are my options if my cargo is safe and ready for transport from Iskenderun?
When searching 'From' and 'To', what is the difference between 'City' and 'Port'?
What is CY and SD?
What are the terms and conditions for each Maersk Contract product?
What’s the difference between Intermodal – Multi Carrier and Intermodal – Carrier Haulage?
What do FEU and FFE mean?
How do we handle customer data and ensure it is treated confidentially?
How do you calculate the emissions and what is included?
Are there any exceptions when it comes to shipping cargo to/from Russia?
What are the chances that anything will happen to my goods?
Are Maersk investment apps real or fake?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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Case management
Our Customer Service Agents will handle your case as quickly as possible.