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Overview
Comprehensive coverage
When it comes to supply chain, you know that sometimes the smallest oversight can manifest into the biggest threat. These risks can damage your cargo at any time, at any step of its journey, from source to destination.
That’s why, your cargo deserves nothing but the best insurance solution in the market. An insurance policy that will cover most types of cargo, from warehouse-to-warehouse with greater ease of not just buying it, but also processing it.
Maersk takes out cargo insurance and by choosing this product you may also benefit from our sought-after comprehensive ‘all-risk’ insurance coverage for loss or damage to your cargo.
Why Maersk Cargo Insurance?
Get first-party cargo insurance coverage that responds to losses without the need to prove carrier negligence. Any subrogation against underlying carriers will be handled by the insurers.
Curated insurance products designed around your needs, routes and must-haves.
Warehouse-to-Warehouse coverage
Warehouse-to-Warehouse coverage in cargo insurance protects goods from the moment they leave the seller’s warehouse until they arrive at the buyer’s warehouse, covering all transport stages in between. It ensures continuous protection—even across multiple transit methods—under one policy.
How to book cargo insurance?
Cargo insurance can be added to your booking in the following ways:
Contractual bookings
You can have cargo insurance included in your contractual agreement before booking.
The prices for contractual booking are listed below:
*Pricing is subject to change and could be country specific. Please verify with sales for the most updated pricing.
Available: For Maersk Ocean shipments only.
Click here to read the terms and conditions.
Online bookings
You can have cargo insurance included in your booking. This option is only available for EU domicile customers powered by a global insurer.
Available: For Maersk Ocean shipments only.
Click here to read the terms and conditions.
Ad-hoc (single shipment bookings)
This coverage needs to be booked on a per shipment basis. Please reach out to us using the contact us form.
Available: For air, ocean- FCL and LCL, road and rail shipments.
Maersk Cargo Insurance is not available in sanctioned countries.
Click here to read the terms and conditions.
Risks covered
- Loss or damage during warehouse-to-warehouse transit of cargo, regardless of the transportation provider.
- Natural catastrophes.
- General Average (GA).
- War risks (including Trans-Suez transit) and strikes.
- All commodities, with a few exceptions in dry and refrigerated cargo.
- Protection for complex cargo.
Claims
Processing your claims just got easier
If you are faced with an unforeseen event, the last thing you want to deal with is a lengthy claims process. In the event of a claim, please notify the concerned parties immediately.
Our simple three-step claims process enables you to focus on more important business while we handle the rest. Please reach out to our Claims Team with the completed claim form and supporting documents as mentioned below.
How to submit a claim?
- Send the first notification of loss
Inform us immediately if you find your cargo is damaged, or in case of a loss, by sending an email to cargoinsuranceclaims@maersk.com with your Bill of Lading (BL) or shipment number. - Gather your documentation and submit your claim
Please use our checklist below to ensure all documents are completed before submitting the claims. We can only process the claims when all required documentations are received. Once you have all the documentations, please submit your claim by sending an email to cargoinsuranceclaims@maersk.com - Receive an answer
We will notify you when our team has received all the necessary documentation to assess your claim.
Claims checklist
Each claim is unique and therefore, the documentation may vary. However, we require original copies of all the relevant documents to process your claim.
Take your supply chain all the way
No matter your industry, we provide global and local services for businesses of all sizes, helping you unlock the full potential of your supply chain.
Local info
Access your local office for detailed shipping information and local support.
Frequently asked questions
Browse through some of our most raised questions on Maersk Cargo Insurance. We hope they give you more clarity on our comprehensive insurance solution and how we compensate you in case of loss or damage to your cargo.
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Contact your local Maersk representative for more information
If you need further information on our cargo insurance, please fill the below details so that we can get in touch with you.
Thank you for contacting us!
Your enquiry has been successfully submitted. Our experts will review your request and get back to you shortly. We appreciate your interest and look forward to assisting you with your logistics needs.
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