Maersk Cargo Care is only available for customers based in China. If you are looking for insurance in other countries, please visit Maersk Cargo Insurance.

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Maersk Cargo Care

Tackle today’s logistics risks with confidence.

For customers based in China

Overview

Different coverage to accommodate different needs

Cargo losses or damages are part of supply chain risks that could have a substantial impact on your business. The risks can vary depending on the circumstances, and you need to address them with different solutions.

At Maersk, we understand how important it is to keep your cargo safe at every step of its journey. That’s why Cargo Care is an option to help protect your interests from potential cargo losses and/or damages. This service includes enhanced security measures and extra precautions to minimise exposure to any threats or challenges while your cargo is in our care – whether it’s being handled, operated, or under the custody of Maersk or our trusted affiliates.

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Why Maersk Cargo Care?

Coverage

End-to-end coverage under Institute Cargo Clauses A (ICC A) policy.

Pricing

Competitive pricing with simplified single invoice

Reliability

New-age risk solutions powered by acclaimed global partners.

How to book Cargo Care

You can have Cargo Care included in your contractual agreement before booking.
The prices for contractual booking are listed below:

Choose from one of our four dry packages to ensure your cargo is protected.

Tier (USD)	Package type	Price (USD) per container*
Tier (USD) 0 – 75,000	Package type Cargo Care – Dry – Bronze	Price (USD) per container* 62
Tier (USD) 75,001 – 125,000	Package type Cargo Care – Dry – Silver	Price (USD) per container* 86
Tier (USD) 125,001 – 250,000	Package type Cargo Care – Dry – Gold	Price (USD) per container* 188
Tier (USD) 250,001 – 400,000	Package type Cargo Care – Dry – Platinum	Price (USD) per container* 268

Deductible (for each and every loss) across all package types - USD 300 or 5% of loss amount, whichever is higher.

Choose from one of our four cool packages to ensure your cargo is protected.

Insured value (USD)	Package type	Price (USD) per container*
Insured value (USD) 0 – 75,000	Package type Cargo Care – Cool – Bronze	Price (USD) per container* 74
Insured value (USD) 75,001 – 125,000	Package type Cargo Care – Cool – Silver	Price (USD) per container* 176
Insured value (USD) 125,001 – 250,000	Package type Cargo Care – Cool – Gold	Price (USD) per container* 389
Insured value (USD) 250,001 – 400,000	Package type Cargo Care – Cool – Platinum	Price (USD) per container* 579

Deductible (for each and every loss) across all package types - USD 1000 or 10% of loss amount, whichever is higher.

Includes Aircraft, Watercraft Vehicles and Personal Effects/Household Goods.

Insured value (USD)	Package type	Price (USD) per container*
Insured value (USD) 0 – 75,000	Package type Cargo Care – Property – Bronze	Price (USD) per container* 275
Insured value (USD) 75,001 – 125,000	Package type Cargo Care – Property – Silver	Price (USD) per container* 450

Deductible (for each and every loss) across all package types - USD 1000 or 10% of loss amount, whichever is higher.

*Pricing is subject to change and could be country specific. Please verify with sales for the most updated pricing.

Available: For Maersk Ocean shipments for customers based in GCA only.
Click here to read the terms and conditions.

Maersk Cargo Care is only available for customers based in China. If you are looking for insurance in other countries, please visit Maersk Cargo Insurance.

Risks covered

Loss or damage during end-to-end transportation of cargo.
Natural catastrophes.
General Average (GA).
War risks (including Trans-Suez transit) and strikes.
All commodities, with a few exceptions in dry and refrigerated cargo.

Read the terms and conditions

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Claims

How to submit a claim?

Please inform us immediately if you find your cargo is damaged or lost by following the steps below:

Fill out the claim form and send the first notification of loss
Download and fill up the claim form. Send the completed claim form to cargocareclaims@maersk.com with your Bill of Lading (BL) or shipment number.

Download the claim form

Gather your documents
Please use the checklist in the claim form to ensure all the documentation is in order before submitting the claim. We can only process the claim once all the required documents are received.

Receive an answer
We will notify you once our team has received all the necessary documents to assess your claim.

Take your supply chain all the way

No matter your industry, we provide global and local services for businesses of all sizes, helping you unlock the full potential of your supply chain.

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Local info

Access your local office for detailed shipping information and local support.

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Frequently asked questions

Browse through some of our most raised questions on Maersk Cargo Care. We hope they give you more clarity on our comprehensive insurance solution and how we compensate you in case of loss or damage to your cargo.

Cargo insurance covers physical loss or damage to goods transported by sea, road, rail, air, post, or other means. It protects anyone with a insurable/financial interest in the cargo—such as buyers, sellers, or intermediaries. Coverage can range from broad 'All Risks' policies to more specific 'Named Perils', with options for standard or customised terms.

An 'All Risks' policy offers the most comprehensive coverage available, but it doesn’t cover every possible risk. Unless specifically included, it will not cover loss of market, loss or damage caused by delay, inherent vice of the goods, war, strikes, riots, or civil commotions. This coverage is now generally referred to as Institute Cargo Clauses (A), or ‘A’ Clauses.

Yes, Maersk Cargo Insurance offers coverage for sailings through these regions under ICC ‘A’ terms. For more information, please see our Red Sea / Gulf of Aden situation updates.

War Risks Insurance provides protection against war-related dangers—like stray mines, torpedoes, or terrorism—while cargo is at sea. It complements your main cargo policy and includes coverage for missing vessels. It also typically includes Strikes, Riots, and Civil Commotions (SR&CC) coverage, either bundled or added by endorsement.

More FAQs

Contact your local Maersk representative for more information

If you need further information on our Cargo Care, please fill the below details so that we can get in touch with you.

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Maersk Cargo Care

Overview

Different coverage to accommodate different needs

Why Maersk Cargo Care?

How to book Cargo Care

Choose from one of our four dry packages to ensure your cargo is protected.

Choose from one of our four cool packages to ensure your cargo is protected.

Includes Aircraft, Watercraft Vehicles and Personal Effects/Household Goods.

Risks covered

Claims

How to submit a claim?

Take your supply chain all the way

FMCG

Fashion & Lifestyle

Retail

Chemicals

Automotive

Technology

Pharma & Healthcare

Perishables

Local info

Find your local office

Frequently asked questions

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