Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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How can I amend a Delivery Order?
Can I amend a booking after it has been confirmed?
If I do not use all of the Freetime Extension bought, will I get a refund?
How and where do I get a quote for shipping my goods?
What is the process of a penalty fee and what does a penalty fee cover?
What does a loading guarantee mean for Maersk Spot?
What is the compensation fee process and what does a compensation fee cover?
Maersk Spot has a loading guarantee, why would I select Rollable?
What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot?
How much is Maersk going to compensate me in case of rolling a Rollable shipment?
Will I be able negotiate or buy more free time days?
Will I be able to see my deadlines?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com