Why can I no longer access Lock Rates on Maersk Go?
As of 28 March 2025, the locked rate feature is no longer offered on Maersk Go. You can continue to book with us through instant, competitive rates, with the ability to make amendments at no cost.
We have made this change as we have noted there have been issues with lock rates, that may have resulted in less optimal booking solutions.
Should you have pre-existing contract lock rates, these will be honoured, in line with the contract.
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Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo? What is a no-show fee? How long does it take to confirm a booking? Can I amend the vessel or container type after a booking issubmitted? Can I amend a booking after it has been confirmed? How do I place a booking on behalf of another company? Will I be able negotiate or buy more free time days?New to Maersk.com?
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