What is the compensation fee process and what does a compensation fee cover?
In the case Maersk is unable to ensure an equipment and loading guarantee as confirmed in the booking, the option to apply for a compensation fee is available.
For inland, specifically, a compensation fee is applicable in the event only that Maersk fails to pick-up the cargo timely enough for departure of the vessel. Maersk will conduct a review and if eligible, a compensation fee will be applied to the invoice.
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Related FAQs
What does a loading guarantee mean for Maersk Spot? How much is Maersk going to compensate me in case of rolling a Rollable shipment? Will I get a “rolling guarantee” with Rollable? What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot? I have Maersk Spot bookings to/from the United States of America. Do I still need to cancel and re-book every time I make a change to these bookings? Can a Maersk Spot booking be amended? Maersk Spot has a loading guarantee, why would I select Rollable? Can I change a contract booking to a Maersk Spot booking or vice versa? Can I see price details before modifying a Maersk Spot booking? What is the process of a penalty fee and what does a penalty fee cover? Can I add/delete/change inland/store door in my Maersk Spot booking?New to Maersk.com?
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