What is the compensation fee process and what does a compensation fee cover?
In the case Maersk is unable to ensure an equipment and loading guarantee as confirmed in the booking, the option to apply for a compensation fee is available.
For inland, specifically, a compensation fee is applicable in the event only that Maersk fails to pick-up the cargo timely enough for departure of the vessel. Maersk will conduct a review and if eligible, a compensation fee will be applied to the invoice.
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Related FAQs
Can I change a contract booking to a Maersk Spot booking or vice versa? Can I see price details before modifying a Maersk Spot booking? How and where do I get a quote for shipping my goods? What is the process of a penalty fee and what does a penalty fee cover? What does a loading guarantee mean for Maersk Spot? Maersk Spot has a loading guarantee, why would I select Rollable? What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot? How much is Maersk going to compensate me in case of rolling a Rollable shipment? What governing regulations affect bookings on US trades? You already promise compensation with Maersk Spot if you roll my cargo. Why should I select Rollable to get the compensation? I am getting an error message when I try to proceed with an amendment. Why?New to Maersk.com?
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