相關常見問題

每次付款我是否都需要輸入卡片資料？ （適用非 3DS 國家/地區） 我能否使用已儲存於其他品牌（例如： safmarine.com）的同一張卡片？ （適用非 3DS 國家） Do I have to add bank account details every time I request a refund? Can I request a physical invoice via mail?  Why can I not select “Incorrect Payer” when I dispute during a partial payment? What is a late payment fee? When can I expect to receive a resolution to my dispute?  Will I be able to see additional charges that have been included in my total booking cost?  What happens if my dispute is accepted?  Is there an option for me to view or download an invoice, for which I am not party to the shipment? Are there any fees charged for paying online via Credit Card? Can I apply for credit?