Shipping to and from Vietnam

Country: Vietnam
Direction: Export
Effective Date: 1st Jan 2018
Expiry Date: Until further notice
Free time: Calendar days
Currency: USD
Invoiced: Per container, per calendar day, per container type
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD)

Freetime: "Free Time" is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.

Combined D&D: Compensation payable when the Merchant holds Carrier’s Container beyond the agreed amount of Free Time for the combined period inside and outside the terminal, port, or depot.

Export D&D charges are applied according to official tariff and t is calculated based on the ETD prevailing at 2 days prior to empty pick up. To stay informed about transport plan changes on your shipment, subscribe to notification on our website: Notifications.

Useful links:

• SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. For details on how to extend your DnD Freetime at destination, click here. DnD Tariff information can be found via Instant Price Search or during booking process.
• D&D Calculator Click here to know more about it
• Terms for Detention and Demurrage

Export Demurrage and Detention Tariff:

(*) offered 2 days free Power/Plugging Charges before CY cut-off

(**) subject to the following plugging charges

Notes:

• All tariffs are subject to VAT.
• Export freetime is subject to terminal gate-in policy.

Service contract agreement

All bookings with Maersk require that there is a valid rate (price) agreed for the shipment, and that all legal and documentation requirements will be met by the contracting parties. If you have not had a service contract, quotation can be obtained from the website .

Booking

The main channel to place booking with us is using maersk website when you have registered on our website.

Besides, we have option for you to submit booking requests via email to: vn.export@maersk.com. Please contact our Customer Service Department for any help.

Booking confirmation will be sent to you via email within 02 working hours upon receipt (04 working hours for booking via email), except for Dangerous cargo and Out-of-gauge cargo where a more detailed case-by-case examination is required which takes longer time.

Booking amendment can be made through the website within the turn-time of 01 working hour.

Empty container pick-up and stuffing

Empty container(s) is reserved at the depot name under load itinerary in booking confirmation. In case the depot name is "to be advised", you can email to the designated Operations Department (this email address is specified on each booking confirmation) to know at which depot container(s) will be released to you against proof of identity and a copy of booking confirmation. The trucker should inspect the container and sign an Equipment Interchange Receipt (EIR) to affirm that the container is in good condition when released in his care.

*Full container delivery: Upon completion of stuffing, please use our specifically designated seal, which is delivered along with the container, to seal the container. For security reason, this seal must not be changed. In case the seal needs to be changed (the seal is broken or the container needs to be re-opened), please contact Maersk for a replacement of seal and this change of seal should reflect in your documents. Shippers are required to return the full container to our container yards, fulfill customs declaration and registration to the port prior to CY Cut-off time, which is specified in the booking confirmation. Here the EIR is used once again. In case of any damage to the container, truckers have to sign to verify the container's condition before handing it over to the port. Once the container has entered the terminal and customs formalities have been completed, Maersk shall take care of the container.

Documentation

Any export customs documents will not be accepted as replacement for Shipping Instruction (SI) and failure to adhere to the deadlines and procedure may result in shut-out at load port or misrouting with all expenses for shipper's account.

All shipping instructions must be in English and can be submitted through the following channels:

• Maersk website : you are required to have an account to log in the website. Please contact our Customer service department if you need any web guidance.
• inttra website : you are required to have an account on the website too
• EDI: your company's own system

*Draft bills issuance: draft bills (verify copy) will be issued within 08 working hours upon receipt of proper and sufficient shipping instruction. Draft bills will be posted on the website and only Transport document receiver can view the documents. Draft bills can be sent via emails if you cannot download them from the website.

*E- draft bill revision: revision can be made through the website free-of-charge for the first time and if it is not relating to a check with destination customs. Upon receipt of your request, a revision will be completed within 03 working hours. Transport Document Amendment fee will be applied from the 2nd amendment and still subject to the destination customs check.

Invoice

Maersk is now issuing E-invoices which can be downloaded from My Finance (Maersk website) after feeder/vessel departure and draft bills have been processed. Once payment has been settled and received, you can download the financial invoices from My finance (Paid Invoice).

Learn more about E-invoice here.

Late Payment Fee

Late payment fee at tariff 1% of prepaid outstanding (ocean freight and local surcharges) or minimum VND 500,000 per week, is applicable if the payment has not been settled within 7 days from vessel departure date.

Release Original bill of lading:

Release of Original bill of lading/ Seaway bill/ Telex release will be performed at Maersk's offices upon receipt of full payment. We do not accept Release bill of lading against pay slip or payment order from banks. 

Commodity

*List of restrictions for cargo ex Vietnam

• Weapons, ammunitions, explosive materials (except industrial explosive materials), military technical equipment.
• Antiques.
• Narcotics.
• Toxic chemicals.
• Log, sawn timber from domestic natural forests; firewood, charcoal from timber or firewood originated from domestic natural forests.
• Wild animals and natural rare and precious plants and animals.
• Special-use coding machines and coded software programs used to protect the State secrets.

* List of imports and exports that require Trade Ministry's permit:

• Ceramic and granite tiles sized from 400mm x 400mm downwards.
• Portland cement and clinker.
• Colour and transparent glass sheets of 1.5-12mm thickness.
• Printing paper coded 4801; printing paper and unmasked paper coded 4802.
• Some sorts of construction steel.
• Purified vegetable oil.
• Purified and unrefined sugar.
• Complete two-wheel and three-wheel vehicles and SKD and CKD parts; incomplete vehicle frames.
• Vehicles of 16 seats downward.

Weight / Measurement

There are no limitations in any port as long as the weight does not exceed maximum allowable payload as per Container Safety Certificate (CSC) plate. 

Maersk must approve for acceptance beyond Container Yard (CY) due to road and bridge limitations. 

Special Cargoes: Out-Of-Gauge (OOG), Break-Bulk (B/B), and Hazardous Cargo subject to Maersk Sealand's procedure and approval.

Others: Maersk will consider case by case for both dry and reefer cargo from Can Tho.

Dangerous cargo - Effective July 1st, 2024

For IMO containers exporting/loading on direct vessel at Cat Lai Port (VNSGNCL)

1. Cat Lai Port will accept only IMO export containers within 24 hours before ETA of direct vessel (means ETA – 1) at Cat Lai Port. In case customer want to drop off IMO containers sooner, customer can drop off at other terminals or ICDs.
2. For IMO export containers dropped off sooner at ICD Tan Cang Nhon Trach or Tan Cang Hiep Phuoc Port, Saigonnewport will deliver to Cat Lai.

(*) Others:

For IMO containers discharging/loading at other terminals: Cat Lai Port will not accommodate IMO containers, excepting: IMO containers for international-transshipment, IMO containers for international-transit, IMO containers for CFS at Cat Lai Port