What is the difference between searching for an invoice document in the ‘search’ menu, versus finding the invoice document in the tabs? What is the rate of exchange? What should I do to pay using ChinaEpay? What should I do to pay using Credit Card? What type of invoices can I pay with ChinaEpay? What type of invoices can I pay with SmartPay? What type of invoices can I pay with credit card? What’s the difference between invoice date and the due date in the ‘eStatement’ tab? When can I expect to receive a resolution to my dispute?  When can I expect to receive my invoice?  Where can I find my invoice, credit note, or statement? Which party will receive the refund of the Credit Note, if requested online?