If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit?
If a booking is cancelled while the lock rate is still valid, the number of cancelled FFEs will be added back to the 20 FFE limit.
If your cancellation request is rejected, the FFEs will be deducted from the 20 FFE limit.
If the cancellation is made after the lock rate has expired, the lock rate can no longer be used for bookings.
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Related FAQs
What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? How do I lock a rate on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? Can I get a LCL price? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? How do I place a booking on behalf of another company? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo?New to Maersk.com?
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