What happens if I don't use my lock rate within 30 days on Maersk Go?
If you do not use your locked rate within 30 days, it will no longer be available to you. Please note that the lock rate fee is non-refundable, regardless of whether you make a booking with the locked rate. This fee starts at 50 USD and varies, depending on the trade route, and can be used to book a total of up to 20 FFE (forty-foot equivalent unit).
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? How do I lock a rate on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? Can I get a LCL price? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? How do I place a booking on behalf of another company? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo?New to Maersk.com?
Step by step guides to get started using our digital services.