Is there a fee for cancelling a booking?
If you wish to cancel your shipment – whether it’s for some or all of the container(s) – after the booking confirmation has been issued, a cancellation notice must be provided to us no less than seven (7) days before the scheduled estimated time of departure (‘ETD’). Then there's a cancellation fee which must be paid for each cancelled container.
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Related FAQs
If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? How do I lock a rate on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? How do I place a booking on behalf of another company? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)?New to Maersk.com?
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