Where can I raise an Invoice dispute?

Finance Invoice and payment 체선료(디머리지) 및 지체료(디텐션)

If you believe that there is an issue with your invoice, you can raise a query online.

  1. From the hub homepage, click on MyFinance from the left task bar, or alternative go direct to MyFinance.
  2. In the search field enter your shipment number.
  3. When located, select the Raise Dispute icon.
  4. Complete the necessary details and submit the invoice dispute for our team to review.
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관련 FAQ

Experiencing an error on our website accessing your Demurrage and Detention details? How can I amend my payer details or terms? How can I change my customer details? How can I check my Demurrage / Detention details? How can I check when my payment is not updated online? How can I dispute an invoice? How can I request Demurrage / Detention freetime? How can I requests a refund or credit? How can I update Freetime correctly? How can I update a Payer rule? How can I update an Export Demurrage or Detention Payer rule? How can I update an Export Payer rule?

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