Where can I raise an Invoice dispute?
If you believe that there is an issue with your invoice, you can raise a query online.
From the hub homepage, click on ‘MyFinance’ from the left task bar, or alternative go direct to MyFinance [https://www.maersk.com/myfinance/]
In the search field enter your shipment number
When located, select the ‘Raise Dispute’ icon
Complete the neccessary details and submit the invoice dispute for our team to review
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How can I requests a refund or credit? How can I update a Payer rule? Where can I find a copy of my invoice? What types of payment can I use to make a payment? How to access Demurrage & Detention details? Where can I find my Statement of account? How can I amend my payer details or terms? Where can I see if an invoice has been paid? How can I check when my payment is not updated online? How can I check my Demurrage / Detention freetime? How can I change my customer details?New to Maersk.com?
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