What are the rules for cancellation?
Once confirmed in your booking, the Freetime Extension charge may not be cancelled stand alone. If you cancel the booking, a standard cancellation fee will apply.
Related FAQsCan I add Freetime Extension to an existing booking? Can I extend demurrage or port storage freetime? Can I extend export freetime? Can I transfer the Freetime Extension charge to the consignee? If I do not use all of the Freetime Extension bought, will I get a refund? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply? In case of rolling will there be any changes to the rate and free time? What if my shipment needs to stay in the hub port for a shorter or longer period than the agreed Free time? What is a free time and Demurrage and Detention (D&D) offer for Maersk Spot? What is the process of a penalty fee and what does a penalty fee cover? Where is Freetime Extension available?
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