What happens if I cancel my shipment?
If you cancel with more than seven days’ notice before departure, you will be charged a cancellation fee. If you cancel with fewer than seven days' notice before departure, you will be charged a no-show fee.
You can find the applicable charges by selecting the relevant shipment on your dashboard.
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Related FAQs
Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo? What is a no-show fee? How long does it take to confirm a booking? Can I amend the vessel or container type after a booking issubmitted? Can I amend a booking after it has been confirmed? What is the process of a penalty fee and what does a penalty fee cover? How do I place a booking on behalf of another company?New to Maersk.com?
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