What is Maersk’s policy on refunds via ChinaEpay?
Approved refunds can be returned to the same bank account used, and we will of course ensure current refund policies by Maersk will apply.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Can I make a payment through MyFinance? How can I see whether a dispute has been updated? How do I make a payment? How do I cancel my order and get a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Can I request a refund of my Credit Note on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? How do I cancel my order and get a refund of my Credit Note?New to Maersk.com?
Step by step guides to get started using our digital services.