Shipping to and from China
Your complete guide to shipping to and from China. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
付款
獲取運輸時付款方式總覽。
What is China E-Payment?
China Pay is our online payment solution, giving you access to pay CNY currency invoices by internet bank transfer from a choice of 18 banks at your own convenience 24/7.
Benefits of China E-Payment are
- No Waiting in Line no need to walk over to counter for invoice payment
- Make Payment with ease provide secured method of payment
- Instant or faster release of documents safe and easy settlement service
Getting started
1. If you have not registered on Maersk website- Sign up for free registration here.
- Once you’ve registered on maersk.com you will have access to MyFinance, which is where you’ll find the China E-Payment payment option.
- Navigate to the ‘ePayment’ tab in MyFinance.
- select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices should be CNY currency)
- select China CNY E-Payment option
- select option for Fapiao
- agree to the terms and conditions and then click ‘Continue’
- once you confirm Pay, you will be re-directed to China Pay page, where you can use your login and password for making payment
- After reviewing your submission and approving payment, your payment will be instantly applied to the con-cerned shipments/invoices.
What is Paid to Release (PTR)?
PTR is our online USD payment solution. You can provide a standard USD bank slip after paid and select the USD invoice to be posted for quick payment settlement.
Benefits of Paid to Release (PTR) are
- No need to send email There is no need to send email to Maersk for payment settlement
- Make Payment with ease USD payment settlement will be simple, fast and accurate
- Simplifies management Invoices and payment details can be viewed on the website, and any discrepancies can be dealt with in a timely manner
Getting started
1. If you have not registered on Sealand Maersk website
- Sign up for free registration here.
- After signing up at www.sealandmaersk.com, you can go to My Finance, click for more, and you can find Paid to Release (PTR) or China Pay options.
2. Making payments
Go to My Finance's Paid to Release (PTR) screen.
- Choose outstanding invoice, check the invoice you need to pay after verification of USD (if you have multiple invoices to pay, select them all), click on the create payment remittance
- Fill in the required information
- Select the bank slip you want to upload, click Upload (make sure to check that the invoice amount matches the amount you paid)
- Click Submit, you will receive a successful Advice number for the submission
- After approval by Maersk Finance, the mailbox you filled in previously will receive the result of this payment
Remittance Currency
It’s mandatory that all Payments are settled in the invoice currency which is shown in the “Total” column of the invoice. Any discrepancy in currency could result in delays in release of delivery orders and/ or bill of ladings.
Please find below exchange for the specific ETA/ETD on your invoices.
Note: Dear Customer, publishing of Rate of Exchange details on our website effective (Maersk.com) will discontinue from ETD/ETA 29th May 2022. We thank you for your support for Maersk. For future ROE checking, please feel free to contact your local representatives.
The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.
Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.
For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.
MyFinance
我們的線上平台可在您需要時提供資訊和見解。
動態資訊
MyFinance可便於您隨時檢視所提供的數位服務和應付款項。 詳細瞭解已付款發票和逾期發票的狀態,按時管理現金流和付款。
便捷又安全
無論您身在何處,MyFinance始終可讓您檢視財務資訊。 我們所有的金融服務產品均可以數位方式提供,並且非常安全。
MyFinance線上功能
未付款帳單- 所有未付款發票和未付款帳單均列明在此標籤頁之下。
- 提供單張或多張帳單搜尋和下載選項。
- 您還可以檢視和下載帳單的PDF拷貝。
- 可在未結算帳單標籤頁上,對單張帳單和大批量帳單(同一爭議原因)提出爭議。
- 此標籤頁之下列明客戶帳戶中可用的未結餘額。
- 此標籤頁之下提供已付款帳單。
- 還可以查看帳單和付款收據。
- 可在已付款帳單標籤頁上,對單張帳單和大批量帳單(同一爭議原因)提出爭議。
- 此標籤頁之下提供提出爭議的帳單。
- 客戶可以查看狀態和註釋。
- 客戶可以查看所有未結算帳單和餘額。
- 在MyFinance上已註冊的CHA的第三方代理可在搜尋標籤頁上查看和下載本地帳單。
- 對於運費、場內外延滯費的發票,需要收貨人批准,可以線上進行申請。
- 收貨人/付款人可透過聊天來申請將代理人連結到他們的客戶代碼,或者將包含客戶和代理人代碼詳細資訊的電子郵件發送到CENWWWSVCREG@maersk.com提出申請。
- 線下付款(支票、匯票等)的現金客戶可在未結算發票標籤頁上線上提交付款匯款。
- 您也可以使用其他選項來提交匯款。 按一下建立付款匯款按鈕
- 看不到正確的請款單
- 這是押金/預付款
- 貨櫃押金
退款
- 您可在線上提出的退款申請項目:
- 溢付款
- 貨櫃押金
- 查看您的退款申請狀態