Which party will receive the refund of the Credit Note, if requested online?
If you have a refundable Credit Note, then you can go to MyFinance to request a refund. If you are Customer, you will receive the refund in the bank account you have linked to your profile. In some countries, if the refund should go to your Agent/Third Party, you can also choose to 'Refund to third party' in the refund request.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Can I request a physical invoice via mail? Can I make a payment through MyFinance? What is a late payment fee? How can I see whether a dispute has been updated? How do I make a payment? How do I cancel my order and get a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Can I request a refund of my Credit Note on MyFinance? Can I pay my freight invoice in a different currency than that of the invoice?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.