What should I do if my cargo arrived and is damaged (or lost)?
For all cases of cargo damage or loss, please notify your local Maersk office right away. Failure to notify Maersk immediately may compromise your rights.
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Do I have to file a claim within a certain time period of my cargo delivery? What is a claim statement? How do I file a claim? Am I assured full value recovery by Maersk? Where do I send the claim and supporting documents? How soon will my claim be resolved? What is the maximum value I can claim?New to Maersk.com?
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