How do I file a claim?
Claim notification needs to be provided in writing to the respective country's Customer Service team who will then share the Claims guide. This covers the steps to be followed and the list of documents that needs to be submitted to file a claim.
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Do I have to file a claim within a certain time period of my cargo delivery? What is a claim statement? Am I assured full value recovery by Maersk? Where do I send the claim and supporting documents? What should I do if my cargo arrived and is damaged (or lost)? How soon will my claim be resolved? What is the maximum value I can claim?New to Maersk.com?
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