What if the invoice is incorrect and M/L pulls funds out of my account?
Our Direct Debit platform doesn’t work on Pull function where as soon as an INV is generated we debit the customer account. The control of the transaction is always with the customer to log in on MyFinance and authorize the payment on the INVs which they want to pay.
Learn more here.
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Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Can I request a physical invoice via mail? Can I make a payment through MyFinance? What is a late payment fee? How can I see whether a dispute has been updated? How do I make a payment? How do I cancel my order and get a refund? How do I cancel my order and get a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment? How do I cancel my order and get a refund? Is there a limit to the number of invoices that can be searched, downloaded and printed at a time?New to Maersk.com?
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