How can I update payer details for my Delivery or Release?
Assigning a manual payer for delivery orders is simple and can be done online.
From the Maersk hub, enter the shipment number into the freetext search box and click ‘View Details’.
In the ‘Bill of Lading’ widget on the right side, select ‘Request Delivery Order’.
In the ‘Other Actions’ widget, select ‘View/Change Payers’.
This will open the payer page where you can assign a manual payer.
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Related FAQs
How to submit a Proof of Payment to ensure speedy cargo release? How can I receive a refund of my credit note? How can I requests a refund or credit? How can I update a Payer rule? Where can I find a copy of my invoice? What types of payment can I use to make a payment? How to manage your account settings and bank details? Where can I find my Statement of account? How can I amend my payer details or terms? Where can I raise an Invoice dispute? Where can I see if an invoice has been paid? How can I view and download credit notes?New to Maersk.com?
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