How can I submit my Import delivery order?
Delivery Order:
Once you're logged in, requesting an Import delivery order is simple. Just follow the steps below to ensure everything is in place for a smooth release.
On the hub homepage, enter your Shipment Number in the search field and click View Details
On the right side, check the Bill of Lading section — the following four items must be green:
- Waybill Issued
- Import Manifest Submitted to Customs
- Prepaid Charges: Payment Completed
- Collect Charges: Payment Completed
Once all are green, click Request Delivery Order
Select the containers you wish to include and ensure ‘Use Maersk Inland Delivery – Carrier Haulage’ is chosen.
Confirm the town/city name and click Book Inland delivery’
Add the delviery address, including date and time, along with a contact name and press Continue
Review all details are correct, accept Terms & Conditions and click submit
Once confirmed, we will issue a confirmation and your delivery order will be processed
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Related FAQs
What happens if there is a problem with my Re-export request? How do I request a Cut off extension? How can I return my container to a different depot? How can I check a port or terminal update? Can I re-use a container? How do I make a Change of Destination request? How do I make a Delay in Transit request? What happens if there is a problem with my Delay in Transit request? What do I need to do if a container is rejected at the load site? What happens if there is a problem with my Retain-on-board request? How do I request for a shipment to Retain-on-board? How do I request a deadline extension?New to Maersk.com?
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