Does Maersk contact the supplier to arrange delivery of the goods?
During the booking process you are asked to provide the necessary documents and your supplier’s contact details, so they can also be notified of the booking and the shipment. After submitting the required documents, you will be notified that your shipment is good to go. If the booking is door to door, we will contact the supplier to arrange the pick-up time and date as well as necessary documentations.
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Related FAQs
Is there a fee for cancelling a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? Can I book if I do not have a company? Can I make a change of destination (COD) for part of my cargo? How do I get a container? What is a no-show fee? How long does it take to confirm a booking? If I do not use all of the Freetime Extension bought, will I get a refund? Can I amend the vessel or container type after a booking issubmitted? How can I amend a Delivery Order?New to Maersk.com?
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