Shipping to and from Malaysia

Your complete guide to shipping to and from Malaysia. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Local information

Find contact details for Maersk offices and ports in Malaysia

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Maersk has been connecting Malaysian businesses to the world since 1974.

With offices in Kuala Lumpur, Penang, Port Klang and Tanjung Pelepas, we carry cargo for many of Malaysia’s most successful companies – from anywhere in the country to anywhere in the world. Whether you are shipping electronics, machinery or chemicals – and everything in-between –we have the expertise, global presence and local knowledge to get it to its destination on time.

Useful information

Get up-to-data details about Shipment Tracking, Shipping & Vessel Schedules, Payment Guidelines, Import Demurrage & Detention, and Local Information.

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Booking Amendment

PDF (337KB)

Container Movements Notifications

PDF (392KB)

Demurrage and Detention Calculation

Submit Shipping Instructions

PDF (1021KB)

BL Confirmation and View Document Deadlines&SOB

PDF (154KB)

Container movement notifications subscription

PDF (220KB)

Download invoice on Maersk

PDF (165KB)

EDO request

PDF (527KB)

Import demurrage and detention freetime charges

PDF (179KB)

Shipping instructions submission

PDF (725KB)

Space rates checking

PDF (164KB)

Maersk Chatbot Guidebook

PDF (378KB)

Maersk export booklet

PDF (1103KB)

Maersk import booklet

PDF (856KB)

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and/or rail.

We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.

Our offering includes

Multiple modes of transport
Large network of quality transport providers
Constant monitoring and quality assurance
Timely pick-up and delivery
One-stop-shopping combining your land and ocean transport needs

For more details about our services, please contact us

	Email	Phone
Export	Email my.export@maersk.com	Phone +60 386012940
Import	Email my.import@maersk.com	Phone +60 386012940

We understand the complexity and complications you might face when shipping internationally, especially on different trade regulations of importing countries.

We can help you to save the trouble with the two most common value-added services that are offered in our facilities.

Fumigation: A treatment method to exterminate pests and disease, most countries require fumigation for certain commodities that are considered as high risk to keep goods and commodities safe from pest infestation to import to the country. We work with professional certified fumigation supplier to provide hassle free service to you. You will receive a fumigation certificate indicating in detail the type of treatment conducted on the commodity, so your containers are safe to be exported to the destination country.
Pre-Shipment Inspection: Some countries impose mandatory Pre-Shipment Inspection on certain commodities or all shipments entering the country for quality control and regulation compliance. We offer range of inspection services that are approved under regulation of the importing countries to save you from the potential risks and exposure when your shipment arrive at destination country.

These services are offered in our facility in Tanjung Pelepas and Port Klang (West Port). For more details, please contact: +60 386012940

Intra-Asia Surcharge Amendment (MAL)

PDF (134KB)

Kuantan Port Handling Charges Adjustment 2023-05-01

PDF (93KB)

20200501 Domestic EFF Adjustment

PDF (428KB)

20200501 Implementation of Container Reuse and Exchange Charge

PDF (403KB)

20200406 Introducing MATCHBOX exchange

PDF (403KB)

Here are the templates to be used for your requests. To avoid unnecessary delay, kindly ensure the requests are sent to correct email addresses as advised.

For switch request, please submit your request to https://forms.office.com/Pages/ResponsePage.aspxid=BVzXBRr650Kc8etBbDlvLXZMym57vfBGvLBZOAL_naFUQTRNV1VRS0ZWQ0RZNE5UTE9DNlQ0VFIzSy4u

For port system update, please submit your request to https://forms.office.com/e/rUVJh5zjX7

Early Gate in Request North Port

XLS (113KB)

Early Gate in Request West Port

XLS (26KB)

Letter of Authorization (LOA) for Import EDO release

DOCX (43KB)

Letter of Indemnity (LOI) for Telex Release

DOCX (26KB)

Dangerous Goods Declaration

DOC (67KB)

Port System Update Requests for Malaysia

PDF (149KB)

Your Domestic Shipping Partner between West Malaysia and East Malaysia

Maersk is operating vessels calling main ports in East Malaysia and will be able to serve your shipping needs into main ports in East Malaysia: Bintulu, Kuching, Kota Kinabalu, Tawau and Sandakan. Connection into out skirts locations is possible with Maersk land side and services arrangement which includes intermodal, custom clearance and booking agents. We are committed to improve our connections between West Malaysia and East Malaysia ports.

If you cannot find the information that you are looking for on these pages, please do not hesitate to contact us

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You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

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