What happens if my Verified Gross Mass (VGM) has been updated incorrectly?
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If you see that your VGM has the wrong information - however, you can manage any updates online.
- From the hub homepage, enter the shipment number into the freetext search box and click View Details.
- Select the Containers & VGM tab and click Amend/Submit VGM.
- Submit the VGM and confirm the method used, such as Weight after Packing or Cargo weight added to container weight.
- If you need to check the weight of your container, you can use our dedicated tare lookup feature.
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Related FAQs
I have not received my Bill of Lading? Can I re-use a container? Have a general question about your Shipping Instructions? Having trouble on our website submitting your shipping instructions? How can I amend my Bill of Lading? How can I amend my Delivery order or Container release? How can I amend the cargo weight/description on my Bill of Lading? How can I amend the information on my Certificate / Letter? How can I change my empty return depot? How can I change or amend my delivery order? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about a customs submission?New to Maersk.com?
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