Where can I get help on the Captain Peter product?
Customers who have purchased the Premium or Integrated package can use the 24/7 chat support available when logged in to Captain Peter for the fastest level of response. All Captain Peter users can contact the Captain Peter support team via email.
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Related FAQs
Can I purchase the single Captain Peter datalog download for a single shipment? Can I get a live demo of Captain Peter? I have questions or concerns about the data I see in the Captain Peter graph or the notifications I have received - who should I reach out to? Who has access to the data on Captain Peter? Can I track my air cargo? Can my buyers and suppliers also track the cargo? Why can I not see any shipments when I log in to Captain Peter? I have purchased the Captain Peter Integrated package, how do I start integration with the API? What is the retention period of the data available in Captain Peter? How often will the milestones be updated? Can I view the live position of my reefer in Captain Peter? How can I log in to Captain Peter?New to Maersk.com?
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