How do I access my Shipping instructions?
Accessing your shipping instructions is a key step in getting your cargo moving. We’ve made it easy to complete this online.
- From the hub homepage, enter the shipment number into the freetext search box and click View Details.
- Under the Summary tab in the tasks to complete section, click Submit Shipment Instructions.
- Complete the five tabs: Document, Parties, Payers, Cargo and VGM, and Review.
- Click Send Shipping Instructions to submit.
- Once processed, we will issue a digital verify copy which you can download as a pdf online.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Related FAQs
How do I release my bill of lading at destination to a 3rd party? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a release enquiry about my Bill of Lading? How can I check if I have an enquiry about a manifest not submitted? Experiencing an error on our website submitting a Delivery or Release order? How can I query a port or terminal update? How can I check a port or terminal update? How can I check if I have an enquiry about a customs hold or exam? Have a general question about your Shipping Instructions? How can I check when I've not received a quote? How can I follow up on a quote? Having trouble on our website tracking a shipment?New to Maersk.com?
Step-by-step guides to get started using our digital services.