What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport plan. It also features information on how and where to retrieve the empty container(s). If you believe certain information is missing on your booking confirmation, we encourage you to reach out to us via Case Management and raise your request.
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Related FAQs
What is a no-show fee? How long does it take to confirm a booking? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? How can I amend a Delivery Order? Can I amend a booking after it has been confirmed? Is there a fee for cancelling a booking? Why is a change of equipment size/type considered a cancellation? How do I place a booking on behalf of another company? Can I amend a booking after it has been placed? Can I amend the vessel or container type after a booking issubmitted? Can I book if I do not have a company?New to Maersk.com?
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