What if details are missing on my booking confirmation?
Every booking confirmation contains relevant details for your cargo's transport plan. It also features information on how and where to retrieve the empty container(s). If you believe certain information is missing on your booking confirmation, we encourage you to reach out to us via Case Management and raise your request.
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Related FAQs
Can I make a change of destination (COD) for part of my cargo? How can I amend a Delivery Order? Can I book if I do not have a company? Is there a fee for cancelling a booking? What is a no-show fee? How long does it take to confirm a booking? Can I as a buyer fill in the Verified Gross Mass (VGM)? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? How do I place a booking on behalf of another company? Can I amend the vessel or container type after a booking issubmitted? Can I amend a booking after it has been confirmed?New to Maersk.com?
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