Volkswagen Mexico revolutionizing vehicle export logistics to go all the way

Background

Volkswagen Mexico (VW) operates a key manufacturing plant that produces finished vehicles primarily destined for the U.S., Canada and Mexico markets. The company has long relied on traditional railway and RoRo (Roll-on/Roll-off) vessels to transport these vehicles across borders. However, as VW’s operations expanded and demand surged, the traditional shipping method began to fall short due to the shortfall of railway services and vessel shortages and growing logistical challenges. This limitation put pressure on VW’s supply chain, creating inefficiencies and delays that impacted their ability to deliver on time.

challenges-in-the-supply-chain

Challenges in the supply chain

Volkswagen Mexico faced significant logistical challenges as the demand for vehicle exports grew. The company experienced capacity constraints with railway service providers and RoRo vessels, which had once been sufficient for their needs but were no longer able to keep up due to a prompt service shortfall of a railway service provider. The lack of available railway capacity meant that VW had to halt production, leading to a backlog of finished vehicles in their storage yards. With no available railcars to move the cars, the yards became completely filled, and the vehicles could not be transported as required, further exacerbating the delay and inefficiency. This created a severe bottleneck in their operations, leading to increased damage rates and a lack of flexibility in routing via land, rail, or sea.

Recognizing the gravity of these issues, Volkswagen Mexico collaborated with Maersk Mexico to explore solutions that would improve their vehicle transportation and streamline their supply chain.

the-solution-cars-in-containers

The Solution: Cars in Containers

To address these challenges, Maersk Mexico proposed a customized solution: "Cars in Containers" (CIC). This innovative service involved transporting finished vehicles in containers, a significant shift from the traditional railway or RoRo shipping method. The switch addressed exactly the capacity constraints and provided a solution for VW’s growing export needs.

Maersk Mexico worked closely with Volkswagen’s logistics department to ensure a smooth transition.

The CIC solution was integrated into VW’s existing supply chain, ensuring minimal disruption while maximizing operational efficiency. A comprehensive follow-up process was established to monitor the performance of the solution and make any necessary adjustments along the way.
efficiency-improvements-space-efficiency

Efficiency improvements

The CIC solution optimized space efficiency and allowed VW to improve their speed to market, reduce damage rates, overcome delays in logistics, and enhance their overall routing capabilities.
customer-satisfaction

Customer satisfaction

By providing a reliable, flexible solution, Maersk Mexico helped Volkswagen reduce their vehicle damage rate to a remarkable 0.025%, a level previously unheard of. Additionally, the integration of the CIC service enhanced VW’s ability to meet customer demands, resulting in increased satisfaction.

Results and improvements achieved

The impact of the CIC solution was both immediate and measurable:
Damage rate reduction
Damage rate reduction
The damage rate for vehicles dropped significantly, with a reduction to an unprecedented 0.025%.
Delivery volume cars
Delivery volume
A total of 8,118 finished vehicles were successfully exported to key U.S. locations, including Midlothian, Jacksonville, and Baltimore.

The solution also provided qualitative improvements, such as better inventory management and streamlined logistics operations, which led to improved customer feedback. Timely deliveries to VW’s U.S. dealerships became a key outcome of the solution.

Future plans and ongoing collaboration

Maersk Mexico’s collaboration with Volkswagen Mexico does not stop with the successful implementation of the "Cars in Containers" solution. As VW continues to grow, Maersk Mexico remains committed to providing end-to-end (E2E) logistics services. Looking ahead, Maersk Mexico plans to expand the solution further, integrating air services into the offering to further enhance efficiency and flexibility.

vw-auto-case-study-conclusion

Conclusion

Maersk Mexico’s "Cars in Containers" solution has proven to be a game-changer for Volkswagen Mexico, addressing key supply chain challenges while unlocking new efficiencies. By working closely with VW’s team and implementing a tailored solution, Maersk Mexico helped streamline operations and improve customer satisfaction. Moreover, Maersk has provided Volkswagen with fully integrated end-to-end (E2E) logistics services, ensuring a seamless flow of operations and enabling VW to meet their growing demand for vehicle exports. With plans for future growth and service expansion, the partnership between Maersk Mexico and Volkswagen Mexico is poised to continue delivering tangible benefits for years to come.

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