Upgrading Maersk Go

A stronger platform with a more fluid experience.

Changes to bring you more ease

From March 2025, you will notice changes we are making to Maersk Go to streamline our offering to you.

Maersk Go will continue to offer you:

Intuitive interface and relatable designed language designed to lower the entry barriers to logistics
Priority access to space, backed up by a clear promise
Transparent and instant, competitive rates, with prices up 7 weeks before vessel departure
Extended booking window, 7 weeks ahead of vessel departure
Free amendments
One seamless experience for your booking needs, all on one platform, whether it’s contract, Maersk Go, LCL or Air.

Ready for your next logistics move?

You can continue to use Maersk Go as you always have, resting easy that any changes we make, you will be informed of in a timely manner.

Below you can find the Questions and Answers sections.

In October 2023, Maersk introduced you to Maersk Go, bringing together the best of Twill and Maersk. We are now making further updates to Maersk Go to offer you more system stability, better performance, and an overall improved customer experience. These changes will begin being implemented from March 2025.

Every decision at Maersk is made with you in mind, and this is no exception. We believe that by making these updates to our platform and our offering in Maersk Go, we can offer you a much better logistics experience. 

As we are continually running analysis of the product and platform, we are not yet sure of when these updates will be completed. We will ensure that you are informed prior to changes through customer advisories and updates to this FAQ.

The goal of this update to Maersk Go is being made to offer you more system stability, better performance, and an overall improved customer experience. This means that the scope and offering of Maersk Go will not lessen.

You will experience further benefits with the changes that will be made on Maersk Go helping you have total control of your supply chain without the complexity.  

To ensure that we are best meeting your needs, we have upgraded our offering. –More acccess to products and services: it will now be even easier for you to book additional services and products on the Maersk Go platform. You will now be able to book customs services, landside connections and much more. We are also making changes to our offering. It will no longer be possible to book lock rates. However, you will now be able to book and see prices 7 weeks prior to vessel departure. You will also be able to make amendments for free.

As of 28 March 2025, the locked rate feature is no longer offered on Maersk Go. You can continue to book with us through instant, competitive rates, with the ability to make amendments at no cost.

Maersk Go is here to help you manage your supply chain in a way that feels intuitive, while allowing you to control costs. Maersk Go is designed for businesses of all sizes, especially small and medium business owners who have a digital-first mindset and want quick and simple logistics.

Maersk Go will continue to offer competitive dynamic pricing in line with market expectations.  

Our global network of logistics experts are always ready to help via our online chat or your local office. Our teams are standing by to help you in whatever way you need. 

Upgrading Maersk Go

Changes to bring you more ease

Ready for your next logistics move?

What happens next?