Data and AI ethics
Our data-driven logistics solutions are empowering businesses with more predictability, agility, and resilience. Protecting our customers’ data is critical to this digital transformation.
Why data protection matters
Responsibly managing data from customers, business partners and employees is a critical issue in today’s society. AI is having a transformational impact on logistics and requires effective governance in place to responsibly unlock future innovation.
Through strong governance and ethical use of data and AI, we mitigate risks and position Maersk as a digital frontrunner in our industry, in alignment with our purpose and values. This is essential to our customers, partners and our business strategy.
Our ambition
Our ability to offer innovative logistics services relies on optimising customers’ supply chains with data-powered technology. We maintain the trust of our customers, business partners and employees by continuously improving how we safeguard this data and respectfully use it in our innovations while mitigating risks.
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Our targets
Highlights in 2024
Priorities and actions
Featured highlights and case stories
Maersk Data Ethics Policy
Data is central to Maersk’s Global Integrator vision, where technology simplifies and connects global supply chains and unlocks new ways of creating value for our customers. The use of data will only increase in the future, while associated technologies will become more sophisticated.
Launched in 2021, our Data Ethics Policy defines how we collect, store, and use data responsibly across our organisation. It sets out four principles of transparency, security, respect and innovation, to guide all Maersk employees when working with data. Oversight for data ethics is anchored in a cross-functional committee that reports to Maersk’s Executive Leadership Team.
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Download Data Ethics Policy
Annual Report 2024
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