Two coworkers

Customs Control Tower

One contact, enhanced visibility, proactive exception handling, and global reach.

Simplify customs with seamless efficiency

Our Customs Control Tower is a new way of centralising, digitalising and orchestrating your entire customs operation. Our unique blend of cutting-edge technology, customs expertise and global reach can help you gain visibility and cut costs.

Tune in now for invaluable insights into optimising your customs management.

A man working on his laptop

Take charge with our Customs Control Tower

Digitising your customs needs illustration
Orchestrating brokers across all countries

Streamline your customs operations by letting our Customs Control Tower coordinate your brokers across all countries.

Providing a single point of access illustration
Enhanced visibility of all transactions

Get status updates on all relevant milestones, e.g. when declarations are submitted or have been cleared by customs.

A collaborative approach to customs illustration
Pro-active exception handling

Our Control Tower teams identify and resolve exceptions pro-actively and thereby help avoid disruptions and fines. All exceptions are logged for further analysis and to drive continuous improvement.

Streamline customs procedures

In the complex world of global trade, managing customs procedures efficiently is crucial for businesses to thrive. Meet our Customs Control Tower – your comprehensive service to streamline operations, ensure compliance, and gain complete visibility of your customs landscape.

Powered by our cutting-edge Control Tower Software that drives automation and cost efficiency

  • Automatic validation of data and documents to identify discrepancies before distributing orders to the broker
  • Identifying and resolving exceptions automatically, based on pre-defined business rules. All exceptions logged in one place for further analysis and continuous improvement to achieve operational excellence.
  • Timely status updates through system-to-system broker integrations or manual capturing of events.
Mobile in hand

Your customs challenges? Solved.

planning and control pictogram
Seamless flow visibility

Get an overview of all customs requests, real-time tracking, alerts for missing documents and more.

International Expertise
A single point of contact

One point of contact means fewer manual errors. Benefit from a single system and a standardised customs process with everything in one place.

Booking request pictogram
E-Archive

Every declaration and supporting document you need, all in one place, tagged for quick and easy retrieval.

Trade reporting at your fingertips

See an overview of all trade flow data, analytics and reports. Get actionable insights to help you make quick decisions.

Customer care
Broker performance management

Track the performance of your brokers against defined SLAs and identify possible deviations.

Smarter operations
Streamlined compiled invoicing

Simplify invoices with a compiled cost for all customs requests, cutting admin costs and improving expense tracking.

Frequently Asked Questions

Interested in our customs services?

Reach out to our team of experts for any further assistance with your customs needs.

Contact us