Customer Advisory - Draft Billing for Import D&D Updated process for PRV and drop-off requests

Maersk is introducing Draft Billing to give customers upfront visibility of Import D&D charges and to reduce manual advance invoice handling, duplicate billing, invoice cancellations and rebilling. Draft Billing will support PRV requests after free time and payment visibility before the final D&D invoice is generated.

What is changing

• For PRV requests after free time, customers must generate Draft Billing and attach it with the PRV request from the agreed go-live date.
• For drop-off, Maersk will not issue a Advanced D&D invoice & customer must generate Draft Billing only.
• The final Import D&D invoice will be generated based on the actual container return / gate-in movement.

What you need to do

• Generate Draft Billing on Maersk.com by entering the shipment, container and expected pick-up or return details.
• Review the estimated Import D&D charges, payer, location and expected date details before submitting your request.
• For PRV requests after free time, attach the Draft Billing copy with the PRV request and complete payment before DO release request. Attach Draft Billing & Payment Proof while requesting DO Release.
• For drop-off, generate Draft Billing & complete Payment before returning the container. The final invoice will be generated after actual container return movement is recorded.

Process summary

Effective date

This change will be effective from 1 September 2026.

Support

Training Material video: Draft Billing - Training Video

If you need support using Draft Billing, please contact your Maersk Customer Experience representative.

We appreciate your cooperation as we continue to simplify the Import D&D process and improve invoice accuracy.