Notice: Update on Payment Status Notifications

Starting 15 July 2026, payment status updates will no longer be sent via email.

You can check your invoice and payment status anytime in MyFinance. You can also subscribe to notifications to get updates as soon as there are changes.

What you need to do

• Make your payment
• Allow the standard processing time
• Check status in MyFinance

If the invoice is cleared, no action is needed

When to contact us

Reach out to your usual Finance contact only if:

• The invoice is still open after the expected time, or
• You cannot see your payment or invoice

Third-Party Agents

Access is available through MyFinance with consignee authorization. A one time setup may be required, or access can be granted per bill of lading request.

Thank you for your support as we continue to make your experience simpler and more efficient.